Project Manager Service Innovations - M/W
In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.
Founded in France in 2013 by two French DIY enthusiasts amazed at the lack of digitalization in the market, ManoMano is now present in 6 European countries (France, Belgium, Spain, Italy, Germany, UK), federates over 5,000 sellers and now offers the widest range of DIY and gardening products online (+19 million products references).
Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.
The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.
The Project Manager Financial Services will be responsible for developing and managing the financial service offerings at ManoMano. The position will be part of the Payment team and will work to create innovative solutions that enhance customer experience and increase business opportunities.
The ideal candidate will be proactive, possess project management skills, have a strong interest in financial services development, and be able to work independently in a fast-paced and dynamic environment.
Key Responsibilities:
Develop and execute strategies for financial services, focusing on market analysis and understanding customer needs.
Manage the full project lifecycle, from planning through execution to evaluation, ensuring alignment with company objectives and timely delivery.
Collaborate with cross-functional teams, including marketing, operations, and customer service, to ensure successful implementation and promotion of new services.
Conduct thorough market research and competitive analysis to identify trends and opportunities for service enhancement and expansion.
Clearly communicate key findings and recommendations to internal teams and stakeholders to foster collaboration and enable informed decision-making.
Monitor the performance of implemented services, providing insights and suggestions to drive continuous improvement and customer satisfaction.
Preferred Qualifications:
Bachelor’s degree in a related field such as business administration, finance, marketing, engineering, or a similar discipline.
Previous experience in project management in financial services or e-commerce environments.
Excellent communication skills with the ability to explain complex concepts in a simple manner.
Strong analytical skills and attention to detail.
Proficiency in Google Sheets for analysis and reporting; knowledge in SQL is a plus.
Ability to work autonomously as well as in a team environment.
Fluent in French and English; proficiency in a third language such as German, Italian, or Spanish is a plus.
Additional Information:
This position is based in Paris and allows a hybrid remote policy.
Candidates should possess a strong sense of ethics and integrity, demonstrating the ability to handle sensitive information appropriately.
ManoMano is an equal opportunity employer and welcomes candidates from diverse backgrounds.
- Department
- OPERATIONS
- Locations
- Paris
- Remote status
- Hybrid Remote
- Employment type
- Contract
Project Manager Service Innovations - M/W
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