In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement and gardening. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY & gardening online products: electricity, plumbing, hardware, frames, indoor and outdoor furniture, tools, etc. With more than 5 000 seller partners and 10 million products, ManoMano currently employs 600 people and operates in 6 markets (France, Belgium, Spain, Italy, Germany, United Kingdom).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.

Background

ManoMano is looking for an outstanding Worldwide Seller Coordinator to join its new Worldwide Sellers’ Partnership team. 

Based in Paris, the objective of the team is to accelerate ManoMano’s growth by identifying, recruiting and supporting Chinese sellers to become successful in all our European markets.

As a Worldwide Seller Coordinator, you will act as a business advisor towards our high potential chinese sellers. Dealing on a daily basis with ecommerce savvy executives, you will build and drive exceptional relationships with them and help them rocket their digital business all around Europe through ManoMano. 

Missions

Daily Operations Support

• Manage and maintain scalable relationships with Chinese sellers, focusing on long-tail accounts.

• Support sellers with daily operations, including ticket resolution, compliance guidance, and promotional campaign follow-ups (pricing checks, performance monitoring).

• Identify inefficiencies in current processes and propose solutions to improve team productivity and seller satisfaction.

Business Development / Upselling

• Assist sellers in expanding EU-wide operations and co-developing clear growth plans.

• Identify upselling and cross-selling opportunities, promoting additional services to drive margin improvement.

• Collaborate with internal teams to streamline processes, improve tools, and implement best practices for account management.

Profile requirements

• Fluent in Chinese and English, both spoken and written.

• Data-driven profile with strong analytical skills, advanced knowledge of Excel; SQL is a strong plus.

• First experience (6 months+) in sales, account management, buying, consulting, marketing, or merchandising is a strong asset.

• Strong understanding of the e-commerce / retail environment.

• Autonomous, adaptable, and comfortable working in a fast-changing environment.

• Excellent communication skills, including the ability to communicate effectively with senior stakeholders.
  
  
  
  Apply now and join an exciting adventure ! ✨
  
  You are welcome to apply to ManoMano, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.