In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement and gardening. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY & gardening online products: electricity, plumbing, hardware, frames, indoor and outdoor furniture, tools, etc. With more than 5 000 seller partners and 11 million products, ManoMano currently employs 550 people and operates in 6 markets (France, Belgium, Spain, Italy, Germany, United Kingdom).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.


TEAM and Contexte

ManoFulfillment is a strategic pillar of ManoMano growth. It enables sellers - from all around the world - to benefit from ManoMano best in class transport and logistic experiences and grow their sales across Europe. When sellers join the ManoFulfillment program, they benefit from a sales uplift thanks to a better customer promise (free shipping, express delivery, large choice of delivery options, etc). 

With a tremendous growth in volumes expected for the next 3 years, and a level of complexity on physical and IT flows that is increasing exponentially, ManoMano is recruiting a talented Inbound Supply Chain Coordinator - Seller support. Your work will have a considerable impact on ManoMano’s growth.

YOUR DAY TO DAY RESPONSIBILITIES

Be the link between the sellers and our warehouses:

• Manage 3 warehouses Inbound (incoming trucks) Planning to make sure we stay in line with forecasted volumes and offer great slot availability for our seller’s replenishments

• Report to sellers on their replenishment litigations and define appropriated solutions to resolve the litigations

• Follow-up on Warehouse reception performance and litigations resolutions

• Answer to seller’s questions about our logistics solutions

• Organise stock pick-up for sellers and book transportation

Projects & Initiatives

• Launch initiatives to support sellers in improving the quality of their deliveries 

• Contribute to the creation and optimization of the team’s tools and processes (SOP, Emails templates, …) and participate in building up clear communication material for sellers

• Perform analysis on our KPIs in order to drive continuous improvements

PROFILE

- Bachelor degree (Bac +3) in business/engineering or any other field with strong interest on ecommerce. - Previous experience of 3 years in e-commerce, Logistics or support services is a plus 

- French and English (Spanish, German or Italian is a plus)

- 100% seller-as-a-customer oriented

- Proactive, autonomous and flexible (capable of working in a constantly evolving scale-up environment)

- Curious with a strong desire to learn

- Interest in Logistics

- Data-driven mindset & SQL skills will be a strong plus 

- Team spirit and excellent relationship skills

- Possibility to be working once per week at the Warehouse in “Seine et Marne” 77 at Châtres (transport costs will be compensated).  

Apply now and join an exciting adventure ! ✨

You are welcome to apply to ManoMano, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.