In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement and gardening. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY & gardening online products: electricity, plumbing, hardware, frames, indoor and outdoor furniture, tools, etc. With more than 5 000 seller partners and 11 million products, ManoMano currently employs 500 people and operates in 6 markets (France, Belgium, Spain, Italy, Germany, United Kingdom).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.

About the role

Core Responsibilities

• Integrated Operations Management: Manage day-to-day operations with both 3PL logistics partners and carriers to ensure high-quality order preparation, stock accuracy, and on-time dispatch.

• Transport Optimization: Design and monitor outbound transport plans to optimize environmental impact (fill rate) and costs. Coordinate with transport teams to adapt plans to volume needs and handle daily transport emergencies.

• Performance & Quality: Define and monitor quality and operational KPIs, including loading quality audits (pallet and packaging), truck on-time arrival/departure, and IT data transmission.

• Strategic Collaboration: Lead weekly, monthly, and quarterly business reviews with logistics and transport partners. Coordinate site improvement roadmaps and leverage Operational Excellence teams to ensure progress.

• Cost & P&L Management: Analyze monthly warehouse and transport costs, identify improvement opportunities, and engage stakeholders to implement cost-saving measures.

• Continuous Improvement: Identify and lead continuous improvement projects (Lean manufacturing approach) during gemba walks, with a focus on the Transport Management System (TMS).

• Leadership & Development: Recruit, onboard, and support the professional growth of your direct reports by fostering their autonomy and driving their career progression.

Your Missions

• Operational Excellence: Be the key user of operational tools (OMS, TMS, WMS) and manage daily alerts from carriers and customer service.

• Partner Relations: Develop strong business relationships with logistics partners and manage litigation or escalations to account management teams.

• Strategic Planning: Review strategic transport plans at a semester level and support the expansion of the logistics network.

The profile we are looking for

• Education: University or Business School degree.

• Professional Background: 5-10 years of experience, including at least 2 years in logistics management and 2 years in transport (Network design, IT processes, Transport Law).

• Technical Skills: Strong analytical skills, understanding of Lean Manufacturing, and proficiency in French and English.

• Certification: Being a Commissionnaire de transport is a plus.

• Mindset: Autonomous, business-driven, and passionate about e-commerce innovation.

What ManoMano will bring you

• A strategic role at the heart of the development of ManoMano’s fulfillment and logistics activities across Europe.

• The opportunity to have a direct impact on customer satisfaction, seller success and operational performance.

• A highly cross-functional environment, working with Logistics, Transport, Operations, Customer Service, Technology and Operational Excellence teams.

• The opportunity to lead and develop a team in a fast-growing international company.

• A challenging and stimulating context combining operational excellence, data, technology and e-commerce innovation.

• The autonomy to identify, structure and deliver improvement initiatives across the logistics network.
  
  
  Apply now and join an exciting adventure ! ✨
  
  You are welcome to apply to ManoMano, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.